Mercury Marine presented its 2019 Customer Satisfaction Index (CSI) Award to more than 250 boat dealerships that embody the highest levels of service, according to customer evaluations. “We continually strive for service excellence and to ensure that our dealers share that same vision,” said Jim Helmick, Mercury Marine director of field service development and operations. Mercury Marine measures consumers’ satisfaction with the service performed on their Mercury outboard or MerCruiser sterndrive and inboard products according to several dimensions of the…
Boat Dealerships Earn Mercury’s Highest Award for Customer Satisfaction
